Intellectual Point

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Student Services Coordinator – Compliance Coordinator - Enrollment

  • Operations & Finance
  • Full-time
  • Sterling, VA
  • 35K - 45K USD a year

✨ About Intellectual Point (Business Description):

Intellectual Point is a Woman-Owned, Minority-Owned Small Business founded in 1980, leading IT training, consulting, and workforce development. Our training courses are designed with an emphasis on learning by preparing busy professionals with the skills and certifications needed to be successful in the IT industry. The school’s areas of expertise include Cyber Security & Cloud Computing, Networking Wireless, and Data Center, Big Data, IoT & Data Science, Project Management, Agile, DevOps & ITSM, Artificial Intelligence & Machine Learning, Deep Learning & Cognitive Computing. Intellectual Point provides flexible schedules to meet the needs of our customers, with a focus on student success and client satisfaction with our training. With a primary location in Sterling, Virginia, and secondary training facility in Reston, VA, this organization is continuing to grow and expand with a strategic focus on ensuring compliance and quality education as the primary priority.

📌 Role Details:

Compliance Coordinator - Enrollment

Reporting to the Chief Operating Officer (dotted line reporting to the Sr Vice President, Compliance, Accreditation, and Professional Services (SVP-CAPS), the Student Services Coordinator will serve a vital role to the organization as we expand the opportunities within Intellectual Point. This position will be responsible for supporting the enrollment experience for all applicants enrolling in our programs, with an extended focus for our residential enrollment experience. This person will be responsible for ensuring the student has met the requirements for enrollment and that the student records are complete upon enrollment for the program/pathway of enrollment, in compliance with the Program Requirements, Benefits Requirements, as well as Accreditation standards. This position will also assist students and third party vendors with regards to the Veteran Services Programs and ensure Intellectual Point complies with state and federal regulations related to the certification and validation of Veteran Enrollments.

💸 Started Salary Range: $35K-$45K, for a starting salary with minimum requirements.
😊 Status: Salaried, Exempt position with no overtime.
📆 Desired Hire Date: May 1, 2024 or earlier if possible
📌 Location: In-Person Position with limited travel.
💖 Benefits: This position is eligible for company benefits to include health insurance, paid holidays and paid time off (PTO) after a 90-day probation period. Terms and conditions for positions within Intellectual Point are provided in the offer letter.

🌐 Responsibilities:

  • Engage with Students and Counselors regarding education programs, requirements, and enrollment process, including giving site tours of the primary campus (Sterling, VA).

  • Ensure compliance with all regulations related to educational benefits.

  • Maintain accurate records of certifications and student data

  • Collaborate with institutional leadership to address any issues related to compliance. Verify student enrollment status, ensuring that the necessary paperwork is submitted to the Department of Veterans Affairs (VA) and or Department of Defense.

  • For Vocational Readiness and Employment:

    • Work closely with VR&E counselors to support Veterans’ vocational rehabilitation and employment goals.

    • Assist Veterans in accessing educational and vocational resources.

    • Coordinate efforts to enhance employment readiness and job placement

    • Facilitate communication between the NCD facility, VR&E counselors, and Veterans.

  • Customer Service and Student Support services to include:

    • Provide excellent customer service to Veterans, dependents, and other stakeholders

    • Answer inquiries related to VA benefits, enrollment, and certification

    • Assist students in navigating VA processes and resolving issues

  • Maintain annual training with the vendor funding programs, to include:

    • Department of Defense Training for Education Institutions

    • School Certifying Officials Annual Training

    • Internal Training from Leadership related to position

🗝️ Key Qualifications:

  • Bachelor’s degree preferred (relevant experience may be considered).

  • Knowledge of VA educational benefit programs (e.g., GI Bill, VR&E).

  • Strong organizational skills and attention to detail.

  • Excellent communication and interpersonal abilities.

  • Familiarity with VA systems (e.g., VA-ONCE) is advantageous

  • Experience with alternative veteran funding programs (State Vocational Rehabilitation, Credentialing Assistance, COOL) is a plus, but not required.

🙂 Who you are:

  • Organizational: You are adept at managing multiple tasks simultaneously, prioritizing workloads, and maintaining orderly systems to ensure efficiency.

  • Attention to Detail: Administrative specialists pay close attention to accuracy and precision in their work, ensuring that documents, records, and communications are error-free, ensuring compliance with relevant policies, procedures, and regulations.

  • Communications: You possess strong verbal and written communication skills, enabling effective interaction with internal and external stakeholders. Ensuring compliance with standards, must be able to translate information from internal and external customers to meet the standard formats for Intellectual Point for compliance. Must be able to speak with all customers at appropriate levels and ensure a comfortable demeanor while remaining compliant in the conversations as you move forward.

  • Time Management: You excel at managing deadlines and schedules, allocating time appropriately to different tasks and projects and requesting assistance and support in advance of deadlines as needed. • Adaptability/Flexibility: Administrative specialists are flexible and adaptable, capable of handling changing priorities and unforeseen challenges in a fast-paced environment.

  • Compliance: Knowledge regarding the importance of handling sensitive information with discretion and maintaining privacy in all matters related to the organization and information herein. Understanding regulatory policies, and ability to research and evaluate multiple policies to apply in various situations.

  • Team Player: They collaborate effectively with colleagues across different departments, contributing to a positive work environment and achieving common organizational goals.

  • Professionalism: Must always maintain a professional demeanor, demonstrating integrity, reliability, and a commitment to excellence in their work.

✅ In-Person Role Expectations

Must be able to perform all job requirements with or without reasonable accommodations, remain in a stationary position during shift, with ability to move through the facility for tours in a multi-level facility. Must be able to operate personal equipment and apply established protocols in a timely manner. Must access, input, and retrieve information from technology devices, and communicate with other to accomplish job requirements. While standard hours are 9:00AM – 6:00PM Monday – Friday EST, may be required to work outside of those hours based on institutional needs or student operations throughout the year.

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